Everybody has an opinion about what makes a great restaurant. The reality is that it is an industry where failure rates are amongst the highest of any consumer sector.
Getting it right is as much a science as it is a skill. In this edition of TN Magazine podcast we get to hear the views of one of the industry’s true acolytes. Over a thirty year career Richard Morris has played more than a small part in launching and successfully growing hundreds of the UK’s most successful eateries. His experience spans Fine Dining, Themed Experiences, the successful introduction of a major US restaurant franchise in to the UK and most recently a foray in to the ‘Grab and Go’ food market.
In this fascinating podcast Richard shares some of the experiences that made their biggest impression, stories of how the best people always put the customer first, his frank views on the explosion of the home delivery market on the industry and much more. Listen to our interview with Richard on Spotify here - and don't forget to subscribe to True North Magazine - The Podcast on Spotify for more deliciously interesting episodes.
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